Shipping Overview
We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed through a streamlined system to ensure your items are packaged securely and dispatched promptly. Whether you're shopping for everyday essentials or specialized accessories, our team handles each shipment with meticulous attention to detail. Orders are typically prepared within 1-2 business days, after which they enter the shipping phase.
Shipping Timeframe
Processing times may vary slightly depending on order volume and item availability, but most shipments are prepared within 48 hours of purchase. Once dispatched, delivery timelines depend on your location and selected shipping method. Domestic orders generally arrive within 5-7 business days, while international shipments may require additional transit time due to customs procedures.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your order total and destination. For orders qualifying for free shipping, the benefit will be applied once the cart value reaches the specified threshold.
Shipping Regions
Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with restricted import policies may not be serviceable. During checkout, our system will automatically verify whether we can deliver to your address. If you encounter any limitations, please contact our support team for potential alternatives.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Our tracking system provides real-time updates from dispatch to delivery. For convenience, you can also access this information by logging into your account and viewing your order history. Should you need assistance interpreting tracking details, our customer service team is always ready to help.
Delayed or Lost Shipments
While we strive for timely deliveries, occasional delays may occur due to unforeseen circumstances like weather events or customs inspections. If your shipment exceeds the estimated delivery window without update, please first check the tracking information for any alerts. For unresolved concerns, contact us immediately at
[email protected] with your order number. We'll investigate promptly and keep you informed throughout the resolution process.
Customs & Import Duties
International customers should note that additional customs fees, taxes, or import duties may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in our shipping costs or product prices. We recommend checking with your local customs office to understand potential fees before ordering. While we cannot predict or control these charges, we ensure all necessary documentation is accurately completed to facilitate smooth customs clearance.